FAQ | Frequently Asked Questions and Answers

  • Homepage
  • FAQ | Frequently Asked Questions and Answers

FAQ | Frequently Asked Questions and Answers

FAQ | Frequently Asked Questions and Answers

Following are some of the frequently asked questions with the right answers for your information before you plan your Vietnam trip. Please kindly browse through the following Questions and Answers to let us know if you still have any questions or concerns. S Viet Travel will be more than happy to assist you plan your upcoming trip within Vietnam or beyond. Contact S Viet Travel.

PACKING FOR VIETNAM?

Make sure your passport is valid for at least 6 months and take the photocopies of essential documents such as passport ID and Visa pages, insurance policy details and student ID card; spare passport photos are very useful as well when applying for permits, or in case of loss or theft. You may be required a small first-aid kit, torch, penknife, mosquito repellent, and padlocks for locking your bags in your hotel rooms (especially if you travel solo). For clothing, try to pack the long sleeved cotton shirts, long and light trousers with socks to prevent mosquitoes from biting. Warm clothing is necessary for traveling to certain area like Sapa in wintertime such as a sweater on buses and trains where the air-conditioning can also be very cold. For longer trips in more remote areas, consider a clean needle pack, clean dental pack and water filtration devices. However, be wary of carrying needles as customs officials may be suspicious.

IT IS SAFE TO GO TO VIETNAM?

Vietnam is a relatively safe and happy country to visit especially in big cities like Hanoi and Saigon, the shops are open until midnight and that makes the streets crowded particularly in the touristic area such as the Old Quarter in Hanoi, however, it is good to keep an eye out for your belongings in order to not catch any unwanted attention from strangers.

HOW DO I GET MY VISA?

Visa is required for any travel within Vietnam. There are two ways to get the visa: one way is the traditional way meaning to refer to the Embassy or Consulate of Vietnam in your country and apply to get the visa beforehand, the second way is to apply online and receive the visa letter which allows you to board your flight to Vietnam and receive your visa sticker into your passport upon the arrival. The visa stamping fee is $45 USD for a month’s tourist visa that allows you to stay for 30 days, however, if you book tours with S Viet Travel, we will take care of your visa.

I AM GOING TO VISIT CAMBODIA AND LAOS AS WELL, HOW TO GET VISA THEN?

Of course you will also need a visa to enter Cambodia and Laos. The visa formality for these countries are easier than Vietnam as you will receive it right at the border or upon arrival.

CAN I EXTEND MY TOURIST VISA?

Yes, it is possible to extend your visa, so consult with us to get the right answer. It normally takes one week to get your visa extended to another extra month.

HOW ARE THE HOTEL CATEGORIES IN VIETNAM?

Fortunately, Vietnam hotels are in a different style and category than Europe or America because there are 3 stars that is considered as 2.5 stars than the actual rating, this is the same for 4 and 5 star hotels. We at S Viet Travel have better contract rates than the norm to enable us to offer our client who books directly with us for a better price, sometimes with special discounts as well. 

WHAT CRUISE DO I HAVE TO BOOK IN HALONG BAY?

There are more than 100 cruise companies running their vessels in the beautiful Halong Bay. You get what you pay for. We normally don’t offer cheap boats, but we have deals with standards, deluxe and also the luxury cruises. Please contact us separately for any group booking or special requests.

HOW DO I TRAVEL IF I BOOK WITH S VIET TRAVEL?

This pretty much depends on the duration of your trip as well as the destinations you travel in between. We will mix up our trips for using trains, domestic flights, cruises and private cars. Our private cars are comfortable with air conditioning and drivers are experienced for working in the tourist business for years. 

I AM ON A BUDGET - CAN I BOOK A TRIP WITH TIGHT BUDGET?

Yes, budget trips have the same quality and guidance as the private and personal one, the only difference is in the accommodations we choose for you to stay. We cannot book less than 2 stars for the hotels because we pay attention to our client comfort and satisfaction.

WHAT WILL I SEE WHEN IN VIETNAM?

When you contact us, we will inquire about your trip asking you where you wish to go, how long and when? According to our pre-planned questionnaire we will design an itinerary to meet your expectations and interests in order to accommodate you to the quality hotels and resorts providing you with high quality transportations ensuring your satisfaction and comfort. For more information please read the Explore Vietnam 

DO I NEED TO GET VACCINATED?

We advise to do your medical check before traveling to any country in Southeast Asia, Japanese encephalitis and malaria vaccine are required for long term travelers and the rabbis vaccine for the protection against dog bites are also advised.

CAN I TAKE MY OWN PRESCRIBED?

Yes, you can, but please be aware to not bring anything including drugs such as Acetaminophen or Ibo-brophone, or if you carry try to have the updated prescriptions from your doctor. 

CAN I DRINK THE TAP WATERS?

No, you cannot because the tap water in Vietnam are not for drinking; mineral waters are cheap and very easy to find almost in any corner so wash your hands before eating to avoid viruses especially if you are traveling in remote area.

WHAT IS THE DRESS CODE FOR VIETNAM?

Although Vietnam is open to Western culture, we advise you to wear modest and respect the local culture. Most Vietnamese are accepting of Western culture and their way of living but the older generations are still conservative. If you visit Vietnamese family try to respect their culture – do not enter local homes with shoes, for visiting the temples, you must wear a t-shirt and jean (for males) or avoid wearing tank tops or short tops (for females).

HOW TO GET AROUND THE CITIES?

Bicycle and motorbikes: Heard from some of the cheaper hostels and cafes, especially in the Hanoi’s Old Quarter, They should always be parked in the roped-off compounds found all over the towns; they will be looked after for a small fee.

Bus: All city buses start from or stop by the main squares and streets. A free map of all bus routes can also be obtained online. The buses are green, red and yellow running in intervals of 10 – 20 minutes depending on the time of the day. During rush hours they are jammed with passengers and can run late.

Cyclo: A peaceful way to go around the cities and can be hired for approximately 250.000 VND per hour or more to reach a specific destination. Some cyclo owners or drivers speak English. Some visitors complain that some cyclo drivers have an annoying habit of forgetting the agreed price; however, try them for it can be fun.  

ARE THERE RESTRICTION FOR BRINGING ALCOHOL TO VIETNAM?

Yes, you are allowed to carry no more than two liters of alcoholic beverage.

WHAT IS THE ELECTRICITY VOLTAGE IN VIETNAM?

Vietnam supplies the 220 voltage for electronic devices with two-way plugs that are widely used in Europe.